Privacy Policy

HG Global Services FZCO, Dubai Silicon Oasis, DDP, Building A2, Dubai, United Arab Emirates
(hereinafter referred to as “HG”). HG

This Privacy Policy outlines the personal data that may be collected through this web presentation or any mobile presentations and how HG is permitted to use or, if required, transfer such data in compliance with the General Data Protection Regulation (GDPR).
 

1.) Personal Data
We collect the following personal data when you register, purchase products, ask questions, or contact our website:

• Your name
• KYC – Requirements: Passport, ID-Card, Photos, Address confirmation in writing
• Mailing address, shipping address
• Telephone and fax number
• Email address
• Username
• Credit card or bank account data.

2.) Legal Basis and Purpose for Processing Personal Data
We process your personal data based on legitimate interests, contractual obligations, or your consent. Your personal data may be used for:

– Answering your questions (legitimate interest); – Executing orders, sending products, and providing services (contractual obligation); – Enabling website use and communication (legitimate interest); – Sending email information about our offers with your consent (you may object at any time).

3.) Data Retention
We retain your personal data only as long as necessary for the purposes outlined above or as required by law.

4.) Revocation and Withdrawal of Consent
You may withdraw your consent to receive promotional offers at any time by emailing info@hg-globalservices.com 

5.) Transfer of Personal Data
We may transfer your data to third parties only when necessary for order processing and/or providing access to infrastructure or for advising you on opportunities or products. All third parties are required to adhere to GDPR requirements.

6.) Cross-Border Data Transfer

We ensure appropriate safeguards and compliance with GDPR requirements when transferring personal data to affiliated companies or third parties outside the European Economic Area.

7.) Data Subject Rights

You have the right to access, rectify, or erase your personal data, as well as the right to object to or restrict processing and data portability. Contact us at info@hg-globalservices.com  to exercise your rights.
 

8.) Cookies and Web Analytics
We use cookies and Google Analytics to enhance the user experience and analyze website usage. You may block or delete cookies using your browser settings.
 

9.) Use of Facebook Social Plugins
This website may use Facebook social plugins. Please refer to Facebook’s privacy policy for details on data collection, processing, and usage.
 

10.) External Websites
HG is not responsible for third-party websites linked to our site. Our Privacy Policy does not apply to them. Please check their privacy policies.
 

11.) Data Security
We use technical and organizational security measures to protect your data, including SSL (Secure Socket Layer) for data processing and transfer.
 

12.) Contact and Data Protection Officer
For questions regarding this Privacy Policy or personal data, or to reach our Data Protection Officer, please contact us at the following email address: info@hg-globalservices.com.